SHIPPING POLICY

  • dunelondon.ae caters to United Arab Emirates, KSA, Oman, Qatar, Bahrain, Kuwait region only.
  • We accept Cash on Receiving, Debit Card, Credit Card and Store Credit as a method of Payment.
  • All shipments will be delivered through Fetchr (for UAE).
  • Shipments will be delivered within 5 working days for most of the areas.
  • Once AWB (Air Way Bill Number used to track your shipments) is generated by the shipping department, customers will be intimated by registered email and mobile number.
  • Customers can track their shipments on the shipping company's website by using the AWB number supplied.
  • Please note that the Orders paid for Cash on Receiving attracts AED 20 across all regions.
  • For delivery orders to an out of service area, merchandise will be delivered to the nearest Fetchr office
  • As per the delivery schedule and terms specified by Fetchr. Additional charges may apply.
  • The following areas are defined by Fetchr as out of service areas.

Out of Service Delivery Area

Delivery will be possible to these locations however it may require extra transit time and charge.

FUJAIRAH

  • Kalba – Oman Road
  • Kalba – Sharjah Road
  • Khor KalbaThoban
  • Marbha Area

SHARJAH

  • Al Quaz Area (After SHJ airport)
  • Ramakia
  • Talaa Suweihad Rifaa Ramsa Tarfana Al Darari Muwafjaa
  • Maliha
  • Al Barshi
  • Badia

ABU DHABI

  • Al Bahya
  • Al Dhaera
  • Al Khatam
  • Al Khazna
  • Al Samaha
  • Al Raha
  • Al Rahba
  • Al Sabkha
  • Al Watba
  • Al Sila
  • Asab
  • Bida Al Mutawa
  • Das Island
  • Ghayati
  • Habshan
  • Hamayem
  • Jebel Dana
  • Khannur
  • Mirfa
  • Zirku
  • Taweelah
  • Education Area

AL- AIN

  • Yahar
  • Salymat
  • Waqan
  • Al Saad
  • Swayhan
  • Al Faqa
  • Al Oha
  • Baniyas (AUH – AAN road)
  • Nahel
  • Al Hayar
  • Nema
  • Bada
  • Far Hili
  • Mezyad (No Service in Residence Area Only)
  • Zaheer
  • Al Foah
  • Al Ramah
  • Abu Samra
  • Shoaibah
  • Kaldiyah
  • Al Qua
  • Hili Khalaif

RAS-AL KHAIMAH

  • Al Hail Area
  • Airport Area
  • Al Ghail
  • Khath
  • Adhen
  • Hamranya
  • Manama
  • Shawkha
  • Shaam (we have service but twice in a week)
  • Al Jeer
  • Burairath (we have service but only near college)
  • Al Siji Area
  • Al Manae
  • Ghaleela